Customer Support

Call Center Supervisor

Average gross monthly salary in Hungary is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

374K - 956K Ft

10% earn less lthan 374K Ft

10% earns more than 956K Ft

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Fizetesek.hu salary survey, 80% of people on the Call Center Supervisor position in the Hungary earn between 373,688 Ft and 955,913 Ft monthly gross.

10% of employees earn less than 373,688 Ft and 10% of people earn more than 955,913 Ft.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of job position

Overseeing daily operations of the call center to ensure efficiency and effectiveness in service delivery.
Supervising and training call center agents to enhance their performance and customer service skills.
Monitoring call metrics and performance indicators to identify areas for improvement.
Handling escalated customer inquiries and resolving complex issues in a timely manner.
Developing and implementing policies and procedures to improve service quality and operational efficiency.
Conducting regular performance evaluations and providing constructive feedback to team members.
Ensuring compliance with company policies and industry regulations.
Collaborating with other departments to address customer needs and improve service offerings.
Preparing reports on call center performance, customer feedback, and team productivity.
Fostering a positive work environment that encourages teamwork and employee engagement.
Assisting in the recruitment and onboarding process of new call center staff.
Staying informed about industry trends and best practices to enhance service delivery.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Center Supervisor - Customer Support in the labour market

In the salary ranking,
the job position takes

374. place

Women representation in position

n/a

Average age of respondent by position

n/a

653. place

Porter, Information Staff

General labour

290,802 - 447,153 Ft

375. place

Occupational Psychologist

Human Resources

392,409 - 967,286 Ft

374. place

Call Center Supervisor

Customer Support

373,688 - 955,913 Ft

373. place

Food Engineer

Agriculture, Food Industry

432,416 - 915,912 Ft

1. place

Chief Executive Officer

Top Management

760,972 - 3,977,922 Ft

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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